Can I drive with a shattered side window?
A short, slow trip may be possible if visibility is clear and no loose glass can fall, but the cabin remains exposed and motorway airflow can pull fragments or temporary covering free. For a fully open or unstable window, arrange recovery or ask about pickup and drop-off.
Does the price include VAT?
Yes. The planning ranges on this page include the stated glass, normal installation materials, labour, cleanup, and 5% VAT. The final quote can change if the regulator, moulding, wiring, body opening, or a special glass specification also needs work.
How do you know which glass my Mercedes needs?
We use the VIN, model year, body style, exact opening, visible glass markings, tint, and fitted electrical or acoustic features. A clear photo helps us narrow the request, but the part is confirmed before installation.
Can you clean glass trapped inside the door?
Yes. When the door trim is open, accessible fragments are vacuumed from the cavity and cabin. A few tiny pieces can sometimes remain in enclosed seams, so the technician also listens for movement and checks the drain path before reassembly.
Is a stuck window always a glass replacement?
No. Intact glass that is slow, tilted, clicking, or sitting inside the door more often points to the regulator, motor, switch, guide, or wiring. Diagnosis first prevents an unnecessary glass order.
Will a replacement match the other windows?
The closest match depends on the available genuine or OEM-quality specification, original tint, age, and any existing film. The selected option and any visible difference are discussed before ordering rather than promised after fitting.
How long does window replacement take?
Many side-window jobs can be completed after the correct glass arrives, but timing depends on part availability, fixed versus moving glass, trim condition, and adhesive curing where used. We give a realistic collection time after confirming the exact opening and part.